Remote Contract Senior Cargo & Parcel Claims Examiner | AI Reasoning Lab

Welcome to JB USA Recruiting! We take pride in connecting hardworking specialists with legitimate, verified, high-paying remote roles. We are currently onboarding a reliable Remote Contract Senior Cargo & Parcel Claims Examiner | AI Reasoning Lab ($20 - $60/hour) to assist our research partners with domain quality assurance in Air Cargo Claims, Custody Determination, Parcel Delivery Disputes, Release Rules. No gimmicks, no complex hoops—just steady, flexible remote work helping ensure artificial intelligence systems produce trustworthy, accurate answers.

Core Duties & Daily Tasks

• Draft clear and concise written rationales supporting custody and liability determinations.
• Evaluate delivery photo disputes and provide detailed findings based on visual and written evidence.
• Identify inconsistencies, omissions, or procedural issues in freight documentation and claims submissions.
• Provide subject matter input to support the training and refinement of AI-powered claims processes.
• Review and analyze documentation related to cargo and parcel claims, including air waybills, shipment photos, and delivery records.
• Assess evidence to determine custody, liability, and compliance with release rules for disputed shipments.

Requirements & Necessary Experience

• Proven expertise handling parcel delivery disputes and interpreting freight documentation.
• Exceptional written and verbal communication skills, with a keen eye for detail and clarity in reasoning.
• Experience reviewing photographic shipment evidence and drafting written determinations.
• Comfortable working independently in a remote environment and meeting project requirements.
• Background in collaborating with or providing input for claims process improvements or audits is a plus.
• 5+ years of professional experience in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.
• Strong knowledge of custody determination, release rules, and liability assessment in air and ground freight contexts.

Pay Rate, Hours & Direct Application Info

• Compensation Rate: $20 - $60/hour (verified contractor remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Air Cargo Claims, Custody Determination, Parcel Delivery Disputes, Release Rules, Freight Documentation, Liability Assessment
• Hiring Lead: Tom Bradley (National Hiring Director) at JB USA Recruiting

Direct Application Process: Click the Apply button on this page to submit your profile directly for immediate evaluation.